One day while I was working at the library there were two teenage girls in line. They were busy texting on their cell phones and failed to realize that their turn had arrived. I was able to get their attention long enough for them to put the book they were checking out on the counter.
I smiled and asked the one girl for her library card. No response. I asked again. She didn’t even look up from her cell phone, neither did her friend. I finally said, rather loudly (for a library) “Your card, please.”
The teen girl looked up from her phone with an expression that said “huh?” and I repeated my request. “Oh”, she said, reaching into her pocket and tossing the card on the counter immediately going back to her phone. I proceeded to check out her book and when the date due slip had printed I said “thank you” and handed the book back.
The girls continued to stand there and text. There was a long line behind them and I was anxious to serve the next person. I gently pushed the book closer to the edge of the counter and repeated “thank you”.
Finally I said in most polite library voice, “I’m done now.” and pushed the book even farther off the counter. The girl’s head snapped up. She was not impressed. I handed her the book and told her, very politely, “I’m done. You can go now.”
The girl grabbed the book and she and her friend left the line. I smiled at the lady who was next and asked her for her library card. As the girls were exiting you could hear the borrower say, quite loudly to her friend in a valley girl drawl, “She was sooo rude.”
The lady I was serving looked at me with wide eyes, unbelieving of what she had just seen and heard. I smiled and shrugged my shoulders. Ahhhh, teens and technology.